Delivery is free on all cages or when you spend over £25. Orders under £25 are charged a flat rate £4.95 delivery fee.
Accessory orders are shipped with Royal Mail or Hermes. For cage delivery, please see below for further information.
Cages are Delivered is by APC Overnight Couriers (https://apc-overnight.com/receiving-a-parcel/tracking)
We aim to dispatch all orders received by 2pm the same day with delivery the following day. We delivery Monday to Saturday but not Sunday. We will provide tracking information for all cages after dispatch so you can follow your parcels delivery.
If you purchase more than one cage, it will be sent on a pallet due to weight Tracking is not provided for pallet delivery, but a 9am - 5pm named day service will be provided. We will contact you if a pallet delivery is necessary before dispatch. You are welcome to request a pallet delivery at no extra cost if you prefer it.
We aim to ship your items together, although bulky items and accessories may arrive separately.
This is a signed for delivery service so please make sure someone will there to receive the delivery. Please check the order for any obvious damage at the time of delivery and then sign for the item or pallet as damaged and let us know immediately. We ask that any missing parts or internal damages are reported with 5 days and we will resolve the issues at the time you raise them.
There may be a surcharge to deliver to some Scottish areas and offshore. We don't currently ship outside the UK. For delivery outside the UK, including Northern Ireland, please email for a delivery quote.