Delivery is free on all purchases over £20. Orders under £20 are charged at a flat rate £3.95 delivery fee, and are posted Royal Mail 1st Class.
For cage delivery we use a specialist courier so cages, ordered with other items will arrive separately. Please see below for further information.
Cages are Delivered is by APC Overnight Couriers (https://apc-overnight.com/receiving-a-parcel/tracking)
We aim to dispatch all orders received by 2pm the same day with delivery the following day. We delivery Monday to Saturday but not Sunday. We will provide Pin Point tracking information for all cages after dispatch so you can follow your parcels delivery.
If you purchase more than one cage, it will be sent on a pallet due to weight Tracking is not provided for pallet delivery, but a 9am - 5pm named day service will be provided. We will contact you if a pallet delivery is necessary before dispatch. You are welcome to request a pallet delivery at no extra cost if you prefer it. Cages delivery is a signed for delivery service so please make sure someone will there to receive the delivery. Please check the order for any obvious damage at the time of delivery and then sign for the item or pallet as damaged and let us know immediately. We ask that any missing parts or internal damages are reported with 5 days and we will resolve the issues at the time you raise them.
There may be a surcharge to deliver to some Scottish areas and offshore. We don't currently ship outside the UK.