Delivery is free on all cages to Mainland UK or when you spend over £40.
Cages are Delivered is by APC Overnight (https://apc-overnight.com/receiving-a-parcel/tracking)
We aim to dispatch all orders received by 12pm the same day (excluding Saturday or Sunday) with delivery the following working day. We will provide tracking information for all cages after dispatch so you can follow your parcels delivery.
Occasionally due to weight, your cage may be sent on a pallet. Tracking is not provided for pallet delivery, but a 9am - 5pm named day service will be provided. We will contact you if a pallet delivery is necessary before dispatch.
We aim to ship your items together, although bulky items and accessories may arrive separately.
There may be a surcharge to deliver to some Scottish areas and offshore. We don't currently ship outside the UK. For delivery outside the UK, including Northern Ireland, please email for a delivery quote.
This is a signed for delivery service so please make sure someone will there to receive the delivery. Please check the order for any obvious damage at the time of delivery and then sign for the item or pallet as damaged and let us know immediately. We ask that any missing parts or internal damages are reported with 5 days and we will resolve the issues at the time you raise them.